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HealthDeliver
GP and Specialists - In-clinic or online consultations, at-home blood tests in 30 provinces, and national pharmacy delivery within 2 hours
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Frequently Asked Questions

Yes, you can! Just pop your list of lab tests over by uploading it on our lab page, or have a chat with our friendly Patient Support Team on our website. We’ll get back to you with a personalized quote in no more than 24 hours.

Certainly. Book your lab test and choose a specialist that suits your schedule. You can discuss your blood test results during the teleconsultation with the specialist.

Yes, you certainly can. We’re partnered with over 700 pharmacies across the country to ensure we can get your medications delivered right to your door as prescribed. A pharmacist will be in touch to discuss your prescription before it’s sent out.

If the doctor prescribes medication during the teleconsultation, our pharmacist will join the call and help you with fulfilling your order which will be delivered to your home. 

if you have an existing prescription that you would like to get fulfilled, simply upload your doctor's prescription in the pharmacy section and a pharmacist will reach out to you to help you fulfil the order which will be delivered to your home.

 

Of course. Simply fill in your details on our referral form and our team will take it from there, or you can have a chat with our patient support team who are fantastic at making the process smooth and hassle-free.

Yes, indeed. We provide a receipt complete with our clinic’s details for your convenience. You can submit it to your insurance provider if your policy covers our services.

Absolutely, you can. Just mention it during your video consultation, and we’ll include it with your paperwork. You’ll receive your signed medical certificate in your email after the consultation—it’s all very straightforward.

No problem at all. Our payment support specialists are here to help you from 9 AM to 9 PM and can be reached with this chat option provided in the website

We’ve got you covered. You can leave your details in our chat box any time outside of our office hours (9 AM to 9 PM), and we’ll get back to you as soon as we're back in the office.

How To Book An Appoinment
  • Choose an appointment time that suits your schedule from our convenient options
  • Chat live with our friendly nurse team for any help or questions
  • Relax, leave it to us. Enjoy worry-free care online or at our top facilities — your comfort is our priority
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