About HealthDeliver
Modern healthcare, designed around you

Patrick Eric, as the Co-Founder and Chief Commercial Officer of HealthDeliver, is a testament to the transformative power of cross-sector expertise in the burgeoning field of healthcare delivery. His profound background in logistics and supply chain management, combined with an acute business acumen developed across leading logistics firms, has positioned him as a linchpin in the operational and strategic framework of HealthDeliver.

Holding a Master’s degree in Logistics and Supply Chain Management, Patrick has adeptly navigated the complexities of third-party logistics (3PL), warehousing, road transport, and freight forwarding. His tenure at renowned logistics companies, including TMX Global, Toll Group, Ingram Micro Commerce & Fulfillment, Linfox, and Aissa Maritime, has endowed him with a nuanced understanding of the global logistics landscape. This extensive experience is crucial in his role at HealthDeliver, where optimizing the supply chain for medical supplies and healthcare products is paramount to improving patient care and outcomes.

Patrick’s transition into the healthcare sector signifies a strategic pivot, leveraging his logistical expertise to address the unique challenges posed by healthcare delivery. His foresight in recognizing the critical role of efficient supply mechanisms in healthcare underscores his commitment to innovation and excellence in this new domain.

Renowned for his strategic insight and analytical prowess, Patrick has a proven track record of enhancing revenue and profit margins, evidencing his ability to streamline operations and introduce cost-effective solutions. These skills are indispensable at HealthDeliver, where he is tasked with ensuring the seamless integration of logistics and healthcare services to deliver an unmatched level of patient care.

As a co-founder, Patrick’s vision for HealthDeliver goes beyond conventional healthcare delivery models. His leadership in commercial strategy, stakeholder management, pricing strategy, and project management drives the company towards achieving remarkable results. His dedication to personal health and commercial management further aligns with HealthDeliver’s mission to revolutionize healthcare services.

Patrick’s role as CCO involves spearheading initiatives that bolster HealthDeliver’s market presence, not just locally but on an international scale. His strategic sourcing and financial understanding enable HealthDeliver to navigate the complexities of global healthcare markets, ensuring the company remains at the forefront of healthcare innovation.

In essence, Patrick Eric embodies the intersection of logistics mastery and healthcare innovation. His leadership at HealthDeliver is not just about maintaining operational efficiency; it’s about setting new standards in healthcare delivery, emphasizing the importance of an efficient supply chain in enhancing patient care and facilitating better healthcare outcomes. Patrick’s role in HealthDeliver’s journey is a beacon of innovation, guiding the company towards a future where healthcare is more accessible, efficient, and patient-centric.

Dr. Worakhan Phan-udom, as the Medical Director of Corporate Services at HealthDeliver, embodies the pinnacle of commitment and expertise in healthcare management within the corporate sphere. His journey through diverse and challenging roles across Thailand and beyond has equipped him with a comprehensive understanding of the healthcare needs intrinsic to various settings, from hospital coordination to remote site healthcare provision.

Graduating in 2008 with an MD from Srinakarin Wirot University, Dr. Phan-udom has continually built upon his foundation with targeted training and certifications that span the breadth of medical care and management. His engagements with the Thanyarak Institute in Bangkok for Addiction Medicine, participation in the Asian Conference on Occupational Health, and certifications in International Trauma Life Support, Advanced Cardiac Life Support, and Aeromedical Transportation, among others, underscore his dedication to lifelong learning and professional development.

Dr. Phan-udom’s role at Samitivej Hospital as a Medical Coordinator showcased his adeptness in bridging the gap between clinical care and insurance processes, ensuring seamless patient experiences. His tenure at Toyota Motor Thailand and the Bongkot South Production Platform highlighted his capacity to manage occupational health risks and promote wellness among large employee populations in industrially diverse environments. His international experience with International SOS in Laos as a remote site doctor further accentuates his adaptability and expertise in ensuring health and safety in challenging conditions.

In his current role at HealthDeliver, Dr. Phan-udom leverages his extensive background to enhance corporate healthcare services, focusing on integrating digital health solutions with traditional healthcare approaches to provide comprehensive and accessible care. His leadership in occupational health, emergency preparedness, and wellness programs is instrumental in developing HealthDeliver’s corporate services into a benchmark for corporate healthcare provision.

Dr. Phan-udom’s commitment to health promotion, preventive medicine, and the integration of mental health support within corporate health services reflects HealthDeliver’s ethos of holistic and personalized care. His vision for the future of corporate healthcare services is aligned with HealthDeliver’s mission to revolutionise healthcare delivery, ensuring that employees and corporate clients receive the highest standard of care, both in terms of preventative measures and in response to health crises.

Through Dr. Phan-udom’s guidance, HealthDeliver is set to redefine the standards of corporate healthcare services, making a significant impact on the well-being of the workforce and setting new benchmarks in healthcare delivery across Southeast Asia. His role is not just administrative but pivotal in driving HealthDeliver’s commitment to innovation, excellence, and a patient-first approach in the corporate healthcare sector.

Ace Jeffrey Bruel stands as a paragon of customer experience excellence within HealthDeliver, embodying the company’s unwavering commitment to providing unparalleled service. As the Head of the Department and Customer Experience Manager, his unique blend of nursing expertise and a robust background in customer service sets a high standard for patient interaction and satisfaction across the healthcare industry in Southeast Asia.

Ace’s journey in healthcare is marked by a diverse and enriching tenure at some of Bangkok’s most prestigious international hospitals, where he honed his skills in various capacities. Starting his career in nursing at Vejthani Hospital as an International Nursing Patient Care and Suvarnabhumi Airport Nurse Representative, he quickly demonstrated his capability in international liaison and nurse correspondence, alongside specialized skills in international marketing and as a Plastic Surgery Nurse Assistant.

His progression through roles such as the Arabic Section Nurse Treatment Advisor at Samitivej Hospital, International Affairs Nurse Correspondent, Referral Nurse Specialist at Bumrungrad International Hospital, Embassy Nurse Advisor at Vejthani Hospital, and most recently, International Nurse Coordinator at MedPark Hospital, showcases an impressive trajectory of professional development and expertise in healthcare management. These roles have equipped him with a deep understanding of medical coordination, treatment planning, healthcare consulting, and telemedicine, enabling him to effectively bridge the gap between medical professionals and patients across cultural and linguistic divides.

Before embarking on his illustrious nursing career, Ace developed a solid foundation in customer service and technical support with Hinduja Global Solutions, where he worked with AT&T and Sony in the USA. This experience has been pivotal in shaping his patient-centric approach, emphasizing clear, precise communication and a deep understanding of customer needs and expectations.

Graduating as a Registered Nurse from Centro Escolar University, Ace’s educational background laid the groundwork for his successful transition into healthcare, where he has continued to leverage his knowledge and skills in telemedicine and patient care coordination.

At HealthDeliver, Ace Jeffrey Bruel’s role transcends traditional nursing duties, integrating customer experience management with healthcare delivery to ensure every patient interaction is seamless, empathetic, and of the highest quality. His leadership in the department is instrumental in maintaining HealthDeliver’s 5-star rating and its vision to become the number one medical company in Southeast Asia. Through his efforts, HealthDeliver not only promises but consistently delivers a patient experience that is unmatched, making every patient feel valued, understood, and well-cared for throughout their health journey. Ace’s role is crucial in reinforcing HealthDeliver’s reputation as a leader in innovation, excellence, and patient satisfaction.

Dr. Num Tanthuwanit, a revered figure in the healthcare industry, brings to HealthDeliver’s Advisory Board an unparalleled depth of knowledge and experience from across the ASEAN healthcare landscape. Currently a Partner at EY-Parthenon in Singapore, Dr. Tanthuwanit specialises in healthcare strategy and transactions, leveraging his expertise to guide healthcare organisations through complex transformations and strategic shifts.

His tenure as President Director and Group CEO of OMNI HOSPITAL in Jakarta, and his extensive leadership roles at Bumrungrad International Hospital, including CEO and Medical Director, underscore his profound understanding of the operational, clinical, and strategic aspects of healthcare management. These roles have afforded him a unique perspective on the challenges and opportunities within the healthcare sector, particularly in terms of enhancing patient care, integrating innovative healthcare technologies, and implementing effective healthcare delivery models.

Dr. Tanthuwanit’s early career as a Rehabilitation Physician and his service as a Medical Officer in the Royal Thai Air Force have grounded his executive insights in practical medical experience and a deep commitment to patient welfare. This blend of frontline medical practice and strategic leadership equips him with a comprehensive view of the healthcare ecosystem, from patient care to organisational efficiency.

At HealthDeliver, Dr. Tanthuwanit’s contributions are invaluable in steering the company’s strategic direction. His expertise in healthcare strategy enriches HealthDeliver’s mission to revolutionise healthcare delivery across Southeast Asia, ensuring that the integration of digital and in-person health services is both innovative and patient-centric. His experience in hospital management and healthcare transactions informs HealthDeliver’s expansion strategies and operational enhancements, aligning them with the company’s vision of becoming the premier gateway to personalised healthcare in the region.

Dr. Tanthuwanit’s role on the Advisory Board is pivotal in HealthDeliver’s pursuit of excellence, innovation, and comprehensive care. His insights into the future of healthcare delivery, preventative care, and emerging business models in healthcare are instrumental in positioning HealthDeliver at the forefront of the healthcare revolution in Thailand and beyond. Through his guidance, HealthDeliver is set to transform the healthcare landscape, making quality care more accessible and tailored to the needs of patients across Southeast Asia.

With close to 20 years of leadership experience in both the healthcare, consumer healthcare, logistics, and pharmaceutical and neutraceutical manufacturing sectors, Nara brings a unique blend of strategic vision and operational expertise that will guide us as we enter the next stage of growth. His most recent role as Executive Vice President at B.Grimm Pharma highlights his hands-on experience in driving business transformation, operational excellence and post-M&A integration, while his prior experiences as General Manager at Baxter International Inc., President of the Pharmaceutical Research and Manufacturers’ Association (PReMA), Director of the Thai Pharmaceutical Manufacturer Association (TPMA), and Board of Governors of the American Chamber of Commerce Thailand (AMCHAM) underscore his deep understanding of the healthcare ecosystem and what it takes to be successful in Thailand and beyond.

Nara’s other background includes leadership roles at DCH Auriga (part of the CITIC Group), LF Asia (a Li & Fung Company), and Eli Lilly, as well as a PhD in Economics from the University of Bristol. This experience, combined with his time as an investor in later-stage startups in healthcare, retail, and e-commerce, make him an invaluable addition to our team. His expertise in sales, marketing, manufacturing, and innovation will play a pivotal role in shaping our strategy, enhancing our services, and ensuring that HealthDeliver.Asia remains at the forefront of healthcare innovation.

Damian brings extensive leadership skills, a strategic mindset and a real passion for leveraging data and digital innovation to elevate customer & patient experiences.

Most recently, as the Regional Director, Health at AIA Group based in Hong Kong, Damian played a key role in elevating their ‘Health & Wellness’ propositions across their 18 Asian markets, helping to execute AIA’s Health strategy. Previously, Damian was the CEO of Aetna International Health Insurance/Services,Thailand and CEO/MD for Aetna India and Korea. Aetna was successfully divested to Allianz in late 2022. Originally from Sydney, Damian’s 22+ years of living and working in Asia has given him a deep understanding of the regional health insurance and digital health services landscape, he’ll add significant depth to our advisory boards capabilities and will help guide our strategic direction. Damian holds an MBA from London Business School and a BA in Economics & Finance from Western Sydney University. With his support, HealthDeliver.Asia is poised to scale new heights, ensuring that our mission to provide comprehensive, good-value, patient-centered care continues to evolve and thrive. 

Dr. Supornchai Kongpatanakul, a distinguished figure in both the medical and entrepreneurial sectors, has recently joined the Board of HealthDeliver as a Non-Executive Member. His prolific career is marked by significant achievements in medical research, particularly in clinical pharmacology, and an entrepreneurial spirit that has seen him at the helm of numerous organizations and technology companies across the academic and commercial spheres.

Dr. Kongpatanakul’s journey began with a foundational education in medicine at Siriraj Medical School, leading to an M.D. in 1986, followed by specialized training in internal medicine. His quest for knowledge and innovation propelled him to the United States, where he completed postdoctoral fellowships at Stanford and the University of Pennsylvania, focusing on new drug development. His expertise in clinical pharmacology is further validated by American board certification in the field.

For nearly a decade, Dr. Kongpatanakul led the Pharmacology Department at Siriraj Hospital, during which he founded the Clinical Trials unit and an Institution of Analytical Science at the University. His current role as the director of the National Doping Control Centre in Bangkok underscores his continued influence on the medical industry, driving forward meaningful research and development efforts.

Dr. Kongpatanakul’s entrepreneurial ventures are as varied as they are impactful. In 2019, he co-founded CKN Ventures, a venture builder focused on healthcare, showcasing his dedication to improving health outcomes through scientific innovation, digital health, and remote patient care. His directorship at AIT Technologies in Singapore exemplifies his commitment to integrating technology into healthcare and hospitality, enhancing efficiency and service delivery. Beyond the medical field, he manages several non-medical companies, expanding their reach across Southeast Asia with a focus on leveraging technology to boost manufacturing efficiency.

Within HealthDeliver, Dr. Kongpatanakul’s role is instrumental in aligning the company’s strategic direction with the latest medical research and technological advancements. His vast experience in clinical pharmacology, combined with his entrepreneurial acumen, provides HealthDeliver with a unique perspective on how to enhance patient care, integrate innovative digital health solutions, and improve medication use. As HealthDeliver continues to push the boundaries of healthcare delivery across Southeast Asia, Dr. Kongpatanakul’s guidance ensures that the company remains at the cutting edge of scientific and technological innovation, prioritising patient outcomes and operational efficiency.

Dr. Kongpatanakul epitomises the fusion of medical expertise and entrepreneurial vision, making him an invaluable asset to HealthDeliver’s Board. His contributions are poised to significantly impact the company’s mission to revolutionise healthcare delivery, ensuring that HealthDeliver’s services are both scientifically grounded and technologically advanced, catering to the evolving needs of patients across the region.

Dr. Andy is a distinguished member of the Advisory Board at HealthDeliver, whose recent inclusion has been a catalyst for the company’s innovative strides and successes in enhancing healthcare outcomes. With a career that spans across various sectors, including psychology, human resources, and social impact advocacy, Dr. Andy brings a multidimensional perspective to HealthDeliver, enriching its mission with his expertise and passion for healthcare transformation.

His extensive experience as a psychologist, providing over a decade of psychotherapy and coaching to individuals, couples, and families, has equipped him with the empathy and understanding necessary to address complex mental health challenges. This background is invaluable to HealthDeliver as the company seeks to integrate mental health services into its holistic healthcare offerings, ensuring a supportive environment for clients navigating their health journeys.

In the realm of human resource management, Dr. Andy has exemplified the successful application of psychological principles to spearhead HR transformation and organizational development. His efforts have significantly contributed to creating positive work environments, enhancing employee engagement, and optimizing team dynamics, which are crucial for HealthDeliver’s continuous growth and its aim to maintain a 5-star service rating.

As an advisor and advocate for social impacts, Dr. Andy’s commitment to driving positive changes aligns with HealthDeliver’s vision of healthcare transformation. His work on projects focusing on healthcare innovation, education reform, and the Sustainable Development Goals (SDGs) mirrors HealthDeliver’s dedication to creating a more inclusive and equitable healthcare landscape in Southeast Asia.

Before joining HealthDeliver, Dr. Andy’s tenure at True Digital Group as Managing Director of Integrated Digital Health, and his leadership roles within True Corporation and CP Group, underscored his prowess in managing business expansion towards Preventive and Digital Health. These experiences have provided him with a solid foundation in digital transformation and sustainability, which are key to HealthDeliver’s strategic direction.

His academic contributions as a lecturer and advisor at prestigious institutions, along with his consulting roles at Aon Hewitt, Deloitte, and Stanford University, have further solidified his reputation as a thought leader in psychology and human capital management. Dr. Andy’s educational background, with a Ph.D. and M.A. in Counseling Psychology from the University of Missouri, Columbia, and a B.A. in Psychology from the California State Polytechnic University at Pomona, provides him with a robust theoretical and practical framework to influence positive outcomes in healthcare and organizational settings.

At HealthDeliver, Dr. Andy’s multifaceted expertise is instrumental in guiding the company through its innovative healthcare solutions, employee well-being programs, and broader social impact initiatives. His role on the Advisory Board is pivotal in ensuring that HealthDeliver not only achieves its business objectives but also contributes significantly to the betterment of healthcare delivery and outcomes in Southeast Asia, making healthcare more accessible, personalized, and effective for all.

Carl Hemus’s recent appointment to the HealthDeliver Board of Advisory marks a significant milestone in the company’s journey towards revolutionizing healthcare delivery and supply chain management. With over two decades of experience across the Asia Pacific and the Middle East, Carl brings to the table an unparalleled depth of knowledge in operational management, supply chain solutions, and strategic planning, underscoring his pivotal role in driving HealthDeliver’s growth and operational excellence.

As the current Chief Operations Officer at Asendia in Singapore, Carl oversees comprehensive supply chain solutions, including processing, transportation, customs, and distribution, ensuring seamless operations across Asendia’s expanding networks. This role is testament to his ability to manage complex logistics operations and spearhead transformation initiatives, skills that are invaluable to HealthDeliver as it navigates the complexities of healthcare logistics and patient care delivery.

Carl’s tenure as COO – Asia for TMX Global highlighted his strategic acumen in leading growth and expansion in Asia, focusing on digital and supply chain solutions tailored to local market challenges. This experience is particularly relevant to HealthDeliver, as Carl’s insights into local consumer preferences and commercial challenges can inform the company’s expansion strategies and operational optimizations.

At Abu Dhabi Ports, Carl’s role as Chief Operating Officer – Digital Cluster saw him leading customer-facing operations and digital and logistical projects, achieving high customer satisfaction and supporting critical initiatives during the COVID-19 pandemic. His efforts in establishing a freight marketplace and enhancing digital services set a benchmark for innovation and customer engagement that HealthDeliver aspires to emulate.

Carl’s leadership roles at Yojee and Brandpath Group further underscore his expertise in operational transformation, key account management, and driving profitability through strategic planning and supply chain optimization. His accomplishments in these roles, including significant revenue growth and operational efficiency improvements, align with HealthDeliver’s objectives of operational excellence and sustainable growth.

With a storied career that also includes impactful positions at DHL eCommerce, where he merged operational responsibilities with global key account management to drive substantial growth, Carl’s multifaceted experience positions him as a visionary leader whose operational and strategic insights will significantly benefit HealthDeliver.

At HealthDeliver, Carl’s guidance as a member of the Board of Advisory is anticipated to be transformative, leveraging his direct operational knowledge of global supply chains and his proven track record in managing profit and loss centers. His expertise in guiding tech companies through initial growth acceleration stages is particularly relevant as HealthDeliver continues to innovate in healthcare delivery.

Carl’s leadership philosophy, characterized by strategic planning, supply chain optimization, and customer engagement, aligns with HealthDeliver’s mission to deliver unparalleled healthcare experiences. His role on the Advisory Board is expected to drive strategic initiatives that will enhance HealthDeliver’s operational capabilities, supply chain efficiency, and overall service delivery, ensuring the company’s continued success and impact in transforming healthcare in Southeast Asia and beyond.